Businesses that provide doorstep services like electrician and plumber work with a large number of employees but the employees are always in the field. They get tasks from the managers who manage employees from offices. Clients call the office to register their complaints and managers forward the complaints to field staff.
The system works on mobiles. Staff are provided mobiles with which they stay connected to the office. Or in other worlds, the managers keep track of the field staff and also assign tasks with the help of mobiles. But regular mobile technology isn’t suitable for client servicing. Businesses that work with field staff need an improved communication technology that is mobile location tracking software to track their staff.
The Employee tracking app is developed to suit needs of businesses that work with field staff. It uses mobile technology but it isn’t mobile based software. What it does it makes a platform on which managers can see their staff. The software removes the need of calling staff to know that locational details. Also the managers can easily forward jobs to the field staff on the software. Managers and staff stay connected on the platform. They are never separated.
The software shows client details to the employees. Employees can see location of clients on a map and in this way find clients in a hassle free manner. Also the employees can get other job details like work to be completed on the platform. But the biggest advantage of this field staff management application is that it helps in matching clients with employees. Managers can send employees that are nearest to the clients to save time.
Employees can also take advantage of the software. They can make online timesheets on the software and also they can mark their attendance from field. Before employees start working, they can update their status on the software. Similarly they can update their status on closing the job. The managers can see status of the employees on the software and in this way determine availability of the employees for new jobs.
Another advantage of the software is its ability to make invoice. The field staff management application can make quick invoice in an error free manner. When a job is complete, the application can make invoice for the client. An app can do an amazing job by adding overdue payments of the client to the present invoice. The client can sign the invoice after making the payment.
This software is quite beneficial in the long run as it saves time. Employees can save time and so clients. Managers can provide quick client service as they can see who of the employees are available for new jobs. Also the managers can send employees to clients that are in within the reach of the employees.