Since you cannot track each delivery executive in your team individually, many employees take advantage of this remote limitation and procrastinate in their work. Delayed deliveries, not completing the tasks assigned for the day and spending work hours doing their own work can cause your business some serious damage. Here are some tips to help you streamline your delivery division and enhance the profitability of your business:
1.Assign area-specific tasks
Divide your area of business amongst your field staff to cover all parts of the region. Then allocate each area to one delivery executive, which they are solely responsible for. It means that under normal circumstances, the respective delivery staff needs to makes sure that all the tasks in that specific area are completed. In case of more deliveries on one area and less in others, you can intervene and make simple alterations.
2.Promote multiple deliveries per trip
While large online retail stores have hundreds of products to deliver every day in any area, same is not the case with every business. Sometimes there are only 2-3 deliveries in a day, or maybe none. If possible, prefer sending your staff to deliver multiple items in the same area. This saves on transportation costs and also allows easy tracking of your staff.
3.Invest in a smart field staff tracking tool
This becomes essential if you have a team of delivery executives and multiple orders every day.
There are many field staff tracking and task management solutions available these days which allow you to track the location of your team in real time. You can get immediate updates regarding completion of tasks and even assign new tasks to your staff based on their location.
One such field staff tracking and task management tool is offered by Connect My World, and you can register for a free one month trial by visiting their website.